Data Protection Policy

Bi88 Privacy Policy — Our Commitment to Protecting Your Information

At bi88, every piece of your information is treated as a sacred trust. This Privacy Policy clearly sets out what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 1, 2026
Estimated read time: 8 minutes
Language: Bengali

How We Protect Your Information

Six core pillars of bi88's Privacy Policy that safeguard your digital security.

SSL Encryption Protection

All your data is protected with 256-bit SSL encryption. Your information is transferred under bank-grade security.

Never Sold to Third Parties

Your personal information is never sold to advertisers or third parties. That is our commitment.

Minimal Data Collection

We only collect the information strictly necessary to deliver our services. We do not believe in gathering data beyond what is needed.

Secure Data Storage

Your information is stored on secure servers and can only be accessed by authorized personnel when necessary.

Right to Rectification and Erasure

You may update your personal information or request its deletion at any time. We will act promptly.

Marketing Opt-Out Option

You can unsubscribe from bi88 promotional emails or notifications at any time.

Last Updated: January 1, 2026

1 Introduction

Bi88 (https://bi88.wine) is one of Bangladesh's most popular online gaming and betting platforms. Earning the trust and confidence of our members is our highest priority. This Privacy Policy ("Policy") explains how bi88 collects, uses, stores, and protects your personal information.

By using the bi88 website or mobile app, you automatically agree to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using bi88.

Our Core Principles: Protecting your privacy is not just a legal obligation for us — it is an ethical responsibility. Every piece of your information at bi88 is handled with the utmost care.

2 What Information We Collect

Bi88 collects two types of information — data you provide directly and data collected automatically.

Information Provided Directly:

  • Full Name and Date of Birth
  • Email Address & Mobile Number
  • Residential Address
  • National ID or passport details (for KYC verification)
  • Payment details (bank account or mobile banking number)

Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type and Operating System
  • Time spent on the platform and pages visited
  • Gaming Activity Log Data
  • Cookies & Session Data
Please Note: bi88 never stores your full credit/debit card number. All payment information is handled directly by the payment gateway.
Data Types Reason for Collection Retention Period
Identity Information Account Registration & KYC Duration of active account + 5 years
Contact Information Support & Notifications For the duration of active account
Transaction Information Financial Records & Audits 7 years (as required by law)
Gaming Logs Dispute Resolution and Security 2 years
Cookie Data User Experience Improvements 30 days to 1 year

3 Purpose of Data Collection

Bi88 uses your information only for the purposes listed below. Your data is never used for any hidden agenda.

  • Account Management: To support registration, login, and account security.
  • Identity Verification (KYC): To verify age and identity in line with international regulations.
  • Transaction Processing: To ensure deposits and withdrawals are processed smoothly.
  • Customer Support: To address your questions, complaints, and support needs.
  • Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Personalized Experience: To suggest games and offers tailored to your preferences.
  • Promotional Communications: To inform you of special offers and bonuses, with your consent.
  • Legal Compliance: To meet regulatory authority requirements.
Our Commitment: bi88 never sells or shares your information with third parties for advertising purposes. Your data is used solely to deliver the services you need.

4 Cookies & Tracking Technologies

Bi88 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and maintain platform functionality.

Bi88 uses three types of cookies:

  • Essential Cookies: Essential for maintaining login sessions and platform security. These cannot be disabled.
  • Functional Cookies: Remembers your language preference and personalized settings.
  • Analytical Cookies: Analyzes platform usage patterns to help improve our services.
Cookie Controls: You can disable functional and analytical cookies from your browser settings. However, turning off essential cookies may cause some features to stop working.

5 Data Sharing and Disclosure

Bi88 does not share your personal information with third parties — though certain circumstances may make it necessary.

Cases where your information may be shared:

  • Payment Providers: Necessary transaction details are shared with payment gateways or banks to complete your transactions.
  • Legal Authorities: Information may be disclosed to comply with legal orders from courts or regulatory bodies.
  • Identity Verification Services: Documents are shared with approved verification bodies as part of the KYC process.
  • Fraud Prevention: In cases of serious fraud, the relevant authorities may be notified.
Important: Even in the above cases, only the minimum necessary information is shared. All third parties are required to comply with bi88's strict privacy standards.

6 Data Storage and Security Measures

Bi88 uses internationally recognized security technologies to keep your data safe. Our security infrastructure is regularly updated and audited.

  • TLS/SSL Encryption: 256-bit encryption is applied to all data transfers.
  • Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
  • Two-Factor Authentication (2FA): Adding an extra layer of security to your account.
  • Secure Data Centers: Data is stored on ISO-certified servers.
  • Regular Security Audits: Security testing is conducted by independent third-party experts.
  • Staff Training: All bi88 staff are trained to comply with the Privacy Policy.
What to Do in Case of a Data Breach: In the event of an unexpected data breach, bi88 will notify affected members and the relevant authorities within 72 hours.

7 Your Rights

As a bi88 member, you have important rights over your own information. We want you to know these rights and feel free to exercise them whenever needed.

Right to Access

You may request to know what information bi88 holds about you and how it is being used.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under specific conditions.

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

Right to Data Portability

You may request your information in a portable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

How to Exercise Your Rights: To exercise any of the above rights, email [email protected] or reach out via live chat. bi88 typically responds within 30 days.

8 Minor Users

Bi88 is strictly for individuals aged 18 and above. bi88 does not knowingly collect information from minors.

If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all associated data. If a parent or guardian suspects their child is using bi88, please contact us right away.

A Note to Parents: Use internet filtering software to keep your child away from online gaming, and monitor their online activity.

9 Privacy Policy Updates

Bi88 may update this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

  • A notification will be sent to your registered email address.
  • A notification will be displayed upon logging into the platform.
  • The "Last Updated" date on the website will be changed.

Continuing to use bi88 after any changes to this policy take effect will be considered your acceptance of the updated terms. We recommend revisiting this page periodically to stay informed.

10 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated privacy team.

  • Email: [email protected]
  • Live Chat: Available 24/7 via website or app
  • Response Time: Typically within 24–48 hours
We are always here for you. If you have any concerns about your privacy, please don't hesitate to let us know. bi88 takes every complaint seriously.

Play Safe, Enjoy with Confidence

Your information is completely secure at bi88. Join now and enjoy the best online gaming experience.

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